Hello,

i waited a long time to see how stable everything is working, until i decided to write this article. But now im sure i can tell you that our stability issues finally gone. The Network is running great since 5 Weeks.

What caused the issues?
There were too many reasons at a time which caused the splits and we had find any single one of them. Those reasons were software bugs, stability issues at our serverproviders, configuration mistakes because inspircd is doing things slightly different than unreal, and some more. As all problems existend at the same time, it took me much time to investigate whats happening and where are the problems.


Last but not least, i want to thank the communities who decided to stay at SolidIRC, even with the annoying problems we had. Its good to see that people appreciate our work, and honor it by staying here not only in good times but in bad times too. Thanks you.

Greetings,

Phantomal

Dear Users,

many of you noticing the daily netsplits we're experiencing for months now. After a long detailed investigation we were able to fix the Problem which let the whole network crash on a netsplit. That was a week ago. The second Problem is the daily netsplit of starfleet. It happens always between 3:30am and 4:30am CEST. We are working together with the Server Provider to find the issue, but since they don't have anything suspicious in their errorlog, this is a monitoring task and will take more time.

To improve your chat experience on SolidIRC, at this time we only have one solution: Avoid the usage of starfleet.solidirc.com. We already removed the Server from our Round Robin Address (irc.solidirc.com) a few days ago, but still 1/3 of you using this server. The Connection between Deathstar, BSR and DS9 is stable for over a Week now, which proves that our attempt to fix the crashes was the right one. So please choose one of these Servers and leave starfleet while we're working to fix this Problem.

I know that these netsplits are anoying to everyone. And two communities already decided to leave, instead of talking to us how they can avoid this problem first. I think all longtime users of SolidIRC know about our stability of the last years. And i do not agree that we deserve it that communities leave because we're experiencing problems wich are a direct result of our attempt to improve the quality of our Service. We worked hard to beat down every single bug in the used software. We analysed sourcecodes, network traffic and other things for many hours to get back to our old level of quality. And now, while we working on the last issue, people leaving.

Im sorry for any inconviences you had in the last months, but please remember that all this happened to make SolidIRC a better place. In my optinion we had no choice to switch to an other server software. And we added many new features too. Stability of 3 of 4 Servers is back to normal level since one week and now we're working on the last one. I don't think that sounds too bad.


Greetings,

Phantomal